Billing Information
At Cerâmica Capuchos, we are committed to providing a secure and transparent billing process. By placing an order on our website, you agree to the following billing terms and conditions.
Accepted Payment Methods
We accept the following payment methods:
- Credit & Debit Cards (Visa, MasterCard)
- PayPal
- Cash on Delivery (COD) (available in selected locations)
All payments must be completed at checkout unless Cash on Delivery is selected.
Payment Security
All online transactions are processed through secure and encrypted payment gateways using SSL (Secure Socket Layer) technology.
We do not store your payment card details on our servers.
Billing Information Accuracy
Customers are responsible for providing accurate and complete billing information, including:
- Full Name
- Billing Address
- Contact Information
Incorrect or incomplete billing details may result in order delays or cancellation.
Order Confirmation
Once your payment is successfully processed:
- You will receive an order confirmation email
- The order will be processed according to our shipping policy
If you do not receive confirmation, please contact us.
Pricing & Currency
- All prices are listed in Euro (€) unless otherwise stated
- Prices may change at any time without prior notice
- Applicable taxes and shipping fees will be calculated at checkout
Order Cancellation
We reserve the right to cancel or refuse any order if:
- Payment is not authorized
- Fraud or suspicious activity is detected
- Incorrect pricing or product information is displayed
In such cases, a full refund will be issued if payment has already been made.
Refunds
Refunds are processed according to our Refund & Returns Policy:
- Approved refunds are issued within 5–7 business days
- Refunds are returned to the original payment method
Contact Information
If you have any questions regarding billing, please contact us:
Store Name: Cerâmica Capuchos
Business Address: Rua de São Pedro 8, Caparica, Portugal
Phone: +351212910290
Email: support@cerâmicacapuchos.com
Business Hours:
9:00 AM to 6:00 PM, Monday to Friday (GMT UTC +0)