Privacy Policy for Cerâmica Capuchos
At Cerâmica Capuchos, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
When you use our website, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Information (processed securely)
- Order Details
- IP Address & Browser Data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and support
- Improve website performance and user experience
- Prevent fraud and ensure security
- Comply with legal obligations
3. Payment Security
At Cerâmica Capuchos, we ensure that all transactions are safe and secure. We offer multiple payment options for your convenience:
- Credit & Debit Cards (Visa, MasterCard)
- PayPal
- Cash on Delivery (COD)
All online payments are processed through secure SSL encryption, ensuring your personal and financial information is protected at all times.
We do not store any payment card details on our servers.
We do not store your payment card details. All transactions are protected by SSL encryption technology.
Cash on Delivery Policy
We offer Cash on Delivery (COD) for selected locations.
- Pay in cash at the time of delivery
- No advance payment required
- Available only for eligible shipping areas
- Orders may be confirmed via phone/email before dispatch
⚠️ Please ensure you provide accurate contact information to avoid delivery delays.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share your data only with:
- Shipping partners (for delivery)
- Payment providers (to process payments)
- Legal authorities (if required by law)
5. Cookies Policy
Our website uses cookies to:
- Improve browsing experience
- Analyze website traffic
- Remember user preferences
You can disable cookies in your browser settings if you prefer.
6. Data Protection
We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of your data
- Request deletion of your data
- Withdraw consent at any time
To exercise these rights, contact us via email.
8. Data Retention
We retain your information only as long as necessary to:
- Complete your orders
- Comply with legal requirements
- Resolve disputes
9. Third-Party Services
Our website may use third-party tools such as:
- Payment gateways
- Analytics services
These services have their own privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
11. Contact Information
If you have any questions about this Privacy Policy, you can contact us:
📍 Address: Rua de São Pedro 8, Caparica, Portugal
📧 Email: support@cerâmicacapuchos.com
📞 Phone: +351212910290